A comprehensive guide to expat home insurance in Vietnam

Expat home insurance is one of the most ignored yet valuable insurance plans to consider, especially for expatriates. Expat home insurance is the next best choice for eliminating any unfortunate perils that happen while staying in Vietnam.

Almost all mortgage lenders require borrowers to provide insurance plans on the fair value of a house and refuse to make a loan or finance a residential real estate deal until proof of coverage is given.

The below are some of the basics to consider when determining whether expat home insurance is a worthy investment in your life.

What exactly does expat home insurance covers?

Typically, expat home insurance plans adopt the same reimbursement policy as standard home insurance policies and are classified into two types:

– Buildings insurance covers the house’s structure as well as all permanent fixtures and fittings, such as fitted kitchen cabinets and bathroom suites, in the event they are damaged or destroyed.

– Contents insurance covers the cost of replacing or restoring personal possessions that are destroyed, damaged, or stolen.

Buildings and belongings insurance usually includes harm or injuries incurred by the following events: arson, crash, earthquake, tornado, hurricane, subsidence, heave, or landslip, theft or attempted robbery, deliberate damage, falling trees or branches, and impact by airplane, vehicle, or horse.

Generally, expat home insurance would meet whatever civil commitments you might have. Liability insurance protects you from lawsuits made by others, such as when a visitor is injured and you are found personally liable for their injury. This provision applies equally to puppies! Therefore, if the dog attacks a neighbour, your insurer will bear the cost of their emergency treatment.

What Isn’t Covered by Expat Home Insurance?

Although most situations where a failure could occur are covered by expat home insurance, incidents are usually omitted from plans, such as natural disasters or other “acts of God,” including acts of war.

Furthermore, liability is not a service plan. Expat home insurance excludes routine repair charges and any disruption resulting from a lack of maintenance. As a result, if you find any missing or broken roof tiles or guttering, have them fixed.

How insurers determine your expat home insurance premium

The underwriting method, which ultimately determines the rates you pay, is determined by a number of variables. Different insurance plans charge different premiums for similar coverage. Additionally, the amount of insurance coverage you purchase has an impact on your premium. Additional considerations that may impact your premium include the following:

  • The cost of restoring your home is distinct from the sale price, which requires the property’s value.
  • Your home’s proximity to infrastructure and amenities such as a water system or a fire station, as well as the effectiveness of your community’s fire safety systems.
  • The age and condition of your home; premiums for older homes and homes in worse condition are often higher than for newer homes and homes in good condition.
  • The claims made against your neighbourhood and community in the past, especially those made against the homes immediately adjacent to your address
  • Possessing high-risk leisure facilities, such as a swimming pool, a trampoline, or a playground, that could result in injuries
  • Your pet’s breed.
  • Prices would be determined in part by the neighbourhood’s crime rate, as well as the availability of building materials.

How your claim will be paid

If the house is lost and restored, the construction insurer will work with the repairer to arrange the reconstruction and pay the case. If the home becomes uninhabitable after repairs (for example, due to flooding), the insurer will arrange for and care for emergency temporary accommodation for you and your family.

Additionally, insurers hire a panel of tradespeople, who saves you time and effort while eliminating the need to locate somebody to seek replacement repair quotes. However, if you have a preferred repairer, such as a local firm you are familiar with, inform the insurer. Generally, the insured may approve of the work done by the selected tradesperson.

Both charges, though, are agreed upon in advance with the insurer. If the contents are destroyed, the insurer will either bear the whole cost of coverage (less the excess) or will pay for repair. In certain instances, they can require that you visit a retailer to obtain a replacement piece.

Your insurer is almost always going to remember prior claims. Although an insurer will take into account prior claims, this does not always mean that the premium will increase. Insurance companies can take into account not only your claim experience, but also other factors such as whether your probability has increased. Additionally, bear in mind that this is a highly competitive market, but you should shop around to find the right policy at the best price that meets your needs.

Hassle-free claiming of your insurance

Your insurance provider recognizes that a case can result from a distressing and stressful event, such as a flood or a burglary, and they will do whatever practicable to expedite and successfully settle your claim. You can help by being familiar with litigation contact details, which includes 24-hour emergency helpline phone numbers.

  • Notifying the insurance immediately after any loss for which you want to make a claim; and
  • Providing the insured with as much information as possible about the damage. Include photographs of any injuries, receipts and valuations, and a police record reference number for any burglary allegation, for example. Consult the insurer before disposing of them, take photographs, record any serial numbers, and save any samples, such as a strip of carpet, if possible.

How to look for a suitable insurance company for expat home insurance

Here is a rundown of questions to ask and shopping advice to follow while looking for an insurance provider.

1. Conduct a nationwide comparison of insurance rates and services.

When it comes to expat home insurance, it’s important to work with a reputable and creditworthy insurer.

2. Conduct a health audit on your company.

Conduct due diligence on prospective home insurance insurers by examining their credit scores with the leading credit rating agencies. These websites keep track of consumer complaints against companies, general customer feedback, claim processing times, and other data. Additionally, these websites may assess a home insurance provider’s financial security in order to determine if the insurer is able to handle claims.

3. Examine the answers to arguments

Following a serious loss, the burden of paying for repairs out of pocket and waiting for compensation from your insurance company will place your family in a financial bind. Numerous insurers outsource critical processes, such as claim management.

4. Satisfaction with Current Policyholders

Any business will say to have superior claims support. To cut through the clutter, inquire about the insurer’s retention rate—that is, the percentage of policyholders who renew per year. Numerous companies report retention rates of between 80% and 90%. Annual polls, online previews, and good ol’ fashioned testimonials from friends and family can also offer insights about customer loyalty.

5. Obtain Several Quotes

How many quotes are possible? Five or so will give you a good idea of what others are offering and how much negotiating leverage you have. When obtaining quotes from other companies, though, demand a discount from insurers with which you already have a relationship. Any company that accepts seniors or anyone who works from home offers a special discount. All of these forms are most likely to be on-premises, which makes the house less vulnerable to vandalism.

6. Take into account considerations other than price

Although the annual premium is what drives the decision to purchase a home insurance policy, the decision should not be made solely on costs. “No two insurers use the same policy types and endorsements, and policy wording can vary greatly.”. “Even if you believe you are comparing apples to apples, there is still something to consider, so compare coverages and limits.”

7. Consult a consultant

Directly contacting insurance brokers or consulting with an independent contractor who represents several firms, rather than a traditional “captive” insurance broker or financial adviser who represents only one home insurance company, is the simplest way to get quotes. Bear in mind, however, that a broker authorized to trade with many customers often adds their fees to policies and policy renewals. This will result in an annual expense increase of hundreds of millions.

So, if you’re looking for expat home insurance, look no further.

We at Tenzing Pacific Services have been providing insurance to individuals and businesses since 2012. We offer consulting advice to support our customers in safeguarding their most valuable assets and meeting their financial goals. We are a group of committed individuals whose mission is to enhance the quality of life for everybody by innovative products. We create exceptional solutions to address your business’s challenges.

Compare local, international, and global providers’ offerings. Our sales consultants will take you through the choices and assist you in selecting the right package and provider for your needs. So contact and get a quote to start your journey.

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    Patrik Shore Tenzing Pacific Services

    Patrik Shore

    Senior Advisor
    From Sweden & New Zealand
    7 years' insurance experience
    Joined Tenzing in 2019
    Crim Science
    Speaks English and Swedish

    Speciality:
    - Savings Plans
    - Health Insurance
    - Life Insurance